Same games, new rules for West Virginia casino due to coronavirus. As Maryland casinos get ready to reopen next Friday, casinos in West Virginia have been up and running almost a week now. Casinos in West Virginia. West Virginia is home is five casinos: one resort hotel and four pari- mutual facilities. The Greenbier is the only resort hotel in West Virginia. The casino in the Greenbier is only open to overnight resort guests, members of the hotel’s sporting clubs, or the participants of a convention or an event that are.
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statement by scott saunders, vice president & general manager, on the reopening of hollywood casino at charles town races
Social Distancing
- The installation of floor decals and signage to strictly enforce social distancing guidelines in areas where lines typically form.
- Slot machines will be configured to meet social distancing requirements.
- Table Games will have a maximum occupancy based on type of game; masks are required to play table games. There will be limited types of games available.
- Live music, entertainment, convention, and banquet services will remain suspended.
- The Inn at Charles Town has reopened.
- There will be no large drawings, tournaments, or special events.
- Skybox Sports Bar, Final Cut Steakhouse, and The Eatery are open.
- The H Lounge is temporarily closed for entertainment.
- The Poker Room and Valet are temporarily closed.
- The Sportsbook is now open daily.
Health & Safety
- Team members and vendors are required to wear masks and undergo a health screening each day, including temperature checks, prior to their shift.
- Based on the Executive Order by Gov. Jim Justice, and in order to help reduce the spread of COVID – 19, Hollywood Casino at Charles Town Races will be requiring all persons in public areas to wear a mask covering the face and nose.
- Slot machines will be thoroughly and regularly cleaned throughout the day. We have implemented similar protocols for table games.
- Sanitizer stations have been installed on the casino floor and are readily available throughout the facility.
- We deploy a fog machine to disinfect and sanitize every night.
- Smoking, including vaping and e-cigarette use is currently not allowed in inside the casino. We have designated smoking areas outside at the Valet entrance and in the East garage.
FAQ
What are your hours of operations?
The Casino will be open from 8 a.m. – 4 a.m. each day. We will close from 4 a.m. – 8 a.m. to sanitize and disinfect the facility. Entrance into the casino will end at 3:30 a.m.
How do I enter the casino?
Traffic to the casino will enter from Rt-340 and from 5th Avenue onto Hollywood Boulevard and will be directed to the East Garage.
What if I have an oversized vehicle that does not fit in the parking garage?
Please park across from the casino in the lot on Finish Line Avenue and enter through the East Garage entrance.
How can I find the wait times to enter the casino?
Wait times will vary based on time of day and day of week. Currently, we have no wait times during the weekdays and very little wait times on the weekends. We cannot provide updates on wait times in real time.
Will we honor expired driver’s licenses and ID’s because of closed DMV’s?
Expired Drivers Licenses will be accepted if the expired date is February 1, 2020 to current. This is subject to change based on DMV requirements
Will my temperature be taken before I enter the casino?
Yes.
Do I need to wear a mask to enter?
Yes, masks are required per the Governor’s Executive order. Mask must cover the nose and mouth.
Is smoking allowed?
No, smoking is not permitted inside the casino at this time. Smoking is allowed in designated areas outside the Valet entrance and in the East garage.
What dining outlets and bars are open?
Currently Joe and Dough, The Classic, and Zen are open with limited menu options and hours. Social distancing protocols will be observed in the ordering and dining spaces. The Skybox Sports Bar and Final Cut Steakhouse are open. The Charles Town Drafthouse and H Lounge Bar are open for complimentary soda, water and coffee as well as the ability to purchase alcohol. Beverage service on the floor will be limited.
What Table Games are available?
Currently we are offering Blackjack, Mini-Bacc, Spanish 21, Rapid Roulette, 3 Card Poker*, 4 Card Poker*, Pai Gow Poker*, Let it Ride*, High Card Flush*, Heads Up Hold’em Poker*, and Craps. Craps has limited positions available and reservations are taken at the table. Minimums vary by day and game type. Masks are required to play table games. *Cards are dealt face up.
Is the Poker Room open?
No. Per the reopening guidance from the State of West Virginia, we are only to allow table games where the cards are not touched by the guests, therefore the poker room is not authorized to operate at this time.
When will spectators be permitted to watch Horse Racing?
The first-floor grandstand has reopened for live racing and simulcasting operations. Spectators can now watch live horse racing. Live racing will continue to be held at Charles Town on Thursday, Friday and Saturday evenings with a first race post time of 7 p.m. At this time, all guests must access the property through the East Garage entrance, therefore all guests must be 21 or over to access racing.
Is the Sportsbook open?
Yes. The Sportsbook is now open daily. The self-betting kiosks are open from 8 a.m. – 4 a.m. every day.
Can I still get a hotel room?
The Inn at Charles Town has reopened with a limited capacity
Will the Shuttle Bus be running?
The shuttle bus will run hourly from The Inn at Charles Town to the Bus Entrance.
Shuttle Bus Hours of Operation:
Monday – Thursday: 12:30 p.m. – 8 p.m.
Friday – Sunday: 8:30 a.m. – 4 a.m.
The shuttle will not make stops at any other local hotels and will only transport registered guests of the Inn at Charles Town at this time. The shuttle will be disinfected after each trip. Masks are required.
Will there be concerts and live entertainment?
Currently, there will be no live entertainment at the H Lounge. Tickets for concerts that have been postponed or rescheduled are valid for the new date or you may contact Ticketmaster for a refund. Updates on future Event Center entertainment can be found on our website under the entertainment tab.
Can I still get self-serve drinks?
No. Self-serve drinks will not be available. Drinks may be purchased from the open dining outlets, bars, or beverage servers. Complimentary water, soda and coffee will be available from cocktail servers and at the bar locations.
Will there still be complimentary drink service on the casino floor?
No. Complimentary drink service will only be available for Elite and Owners Club tier level guests at this time. Alcohol may be purchased from cocktail servers or at the H Lounge and Charles Town Draft House.
Will my mychoice card, mycash, or tier level be expired when I come back?
No. Your mychoice card and mycash will both be valid. Your tier level will be the same as before we were ordered to close on March 16, 2020. Though your mychoice card may show an expiration date of 3/31/2020 you DO NOT need to get a new card printed, it will still work just as it did prior to the closure.
West Virginia is the dream state for an outdoor lover’s vacation. From its wild green mountain ranges to its ski resorts, historic towns to epic rivers, there’s something to keep even the most active entertained.
Once overlooked as a holiday destination, the Mountain State is becoming increasingly popular with local tourists and foreign visitors alike, and accommodation to cater for every budget has popped up to meet this growing demand. From stylish luxury hotels to off-the-beaten-track hideaways and boutique offerings, there are so many great resorts to choose from.
Take a look at the best resorts in West Virginia:
1. The Greenbrier
The Greenbrier
If you choose to stay at The Greenbrier, your name will be added to an impressive guest list which includes royalty, celebrities and no less than 26 U.S. Presidents.
Opened in 1778, the luxury Greenbrier resort occupies 11,000 acres of beautiful mountain-side in West Virginia, and is considered one of the finest hotels in the world. Guests can choose from over 700 rooms, including 33 suites and 96 guest and estate homes.
If you can tear yourself away from your historic room, the resort also has a championship golf course, a world-renowned spa and designer boutique shopping.
Website: http://www.greenbrier.com/
2. Stonewall Resort
Stonewall Resort
Luxury, nature and relaxation combine at the Stonewall Resort, located within the beautiful Stonewall Jackson Lake State Park. The views are breathtaking, whether you take them from the AAA Four Diamond Adirondack-style lodge, elegant cottages or get back to basics at the Stonewall campsite.
With over 1,900 acres to explore, choose from over 16 miles of incredible hiking trails, boating, fishing and kayaking on Jackson Lake or simply climb onboard Little Sorrel – the resort’s touring boat – to experience nature at a relaxing pace.
With three resort restaurants and poolside drinks, you don’t need to look far for great culinary and cocktail experiences.
Website: http://www.stonewallresort.com/
3. Hillbrook Inn
Hillbrook Inn
In historic Charles Town, West Virginia, the Hillbrook Inn & Spa has been welcoming guests to their luxury range of accommodations for over two decades.
The Hillbrook is proud of its historic roots, and the Inn is situated on the first land purchased by George Washington back in 1750. The 18 elegant guest suites come with modern amenities -including luxurious baths, iPads and fluffy robes. If you prefer something a little more spacious, guests can also book into one of the companion properties, from picturesque cottages to the Hillbrook’s gatehouse. Don’t forget to visit the spa for one of the indulgent treatments and test one of the exquisite fine-dining menus at the Redbook Restaurant.
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Website: http://www.hillbrookinn.com/
4. The Resort at Glade Springs
The Resort at Glade Springs
Just an hour outside of Charleston and set amid the beautiful Appalachian Mountains, The Resort at Glade Springs offers visitors a seemingly never-ending array of recreational activities. Whether you choose to golf, ride or fish, you know that your active days will end with the ultimate in comfortable, elegant accommodation.
Choose from 200 rooms and a range of stand-alone properties – from houses, lodges and villas to stylish suites. No matter where you end up staying, The Resort at Glade Springs provides a range of dining options to suit every taste. Enjoy the relaxing atmosphere of Bunkers Bar, tuck into in fine-dining at the Glade’s Grill & Bar or grab a coffee at the Small Talk Café.
Website: http://www.gladesprings.com/
5. Mill Creek Luxury Cabins
Mill Creek Luxury Cabins
Getting back to nature doesn’t always mean compromising on luxury, and Mill Creek Luxury Cabins offer guests the perfect combination of these two elements, in the heart of the New River Gorge.
Spend your days exploring the local area – whether you are hunting, fishing, cycling, rock-climbing or riding – and return to the cabins in the evening for a luxurious soak in the Mill Creek Hot Tub.
Each cabin comes with its own kitchen and living area, with unique artwork hand-selected by the owner.
Website: http://www.millcreekcabins.com/
6. Snowshoe Mountain
Snowshoe Mountain
One for the skiers, Snowshoe Mountain Resort is located on the popular Snowshoe Mountain, next to Snowshoe Village and its range of shops, restaurants and ski-services.
The powdery slopes of Snowshoe have been drawing skiers and snowboarders for almost 40 years, and with the rise in popularity, Snowshoe Mountain Resort was created to satisfy all of the growing numbers of vacationers needs.
Aside from hitting the slopes, there are plenty of other activities to keep the whole family entertained. Set amongst 11,000 acres of unspoiled wilderness, summer and winter activities – from hiking and biking to yoga, Segway tours and more.
Website: http://www.snowshoemountainhomes.com/
7. Wingate by Wyndham Vienna Parkersburg
Wingate by Wyndham Vienna Parkersburg
Simple, elegant accommodation and quality amenities make this central Vienna resort the perfect base for both business and leisure travellers.
Positioned near all of the most popular visitor sites – from the Oil and Gas Museum to the Blennerhassett Island Historical State Park, the Blennerhassett Regional Museum and the Fenton Art Glass Museum, Wingate by Wyndham offers guests a place to relax at the end of a busy day exploring. Take a dip in the indoor pool, treat yourself to a spa package or enjoy the fitness centre.
Website: https://www.wyndhamhotels.com/wingate
8. Oglebay Resort
Oglebay Resort
Once the summer estate of Earl Oglebay, the 258-room Wilson Lodge at Oglebay Resort gives guests the chance to enjoy over 1700 acres of natural beauty.
With a spa, indoor pool, jacuzzi and games room, there’s plenty to keep busy with should the weather be bad, but where the Oglebay excels is in its range of outdoor activities.
Oglebay is a golfer’s paradise, with four golf courses – including two championship courses at the Speidel Golf Club – and the 18-hole regulation Crispin Course. Younger visitors will enjoy a trip to the Good Zoo – the only accredited zoo in WV – whilst history buffs can learn more about Mr Oglebay at The Mansion Museum. Thrill-seekers will love the Aerial Adventure Course and for those who love being in nature, the resort has a wonderful selection of hiking and mountain biking trails.
Website: http://www.oglebay-resort.com/
9. Mardi Gras Casino & Resort
Mardi Gras Casino & Resort
West Virginia’s only casino resort, the Mardi Gras gives those looking for a more glamorous stay – with a touch of New Orleans – somewhere to sleep, play and party.
The resort offers 150 luxury rooms, ranging from basic doubles to Presidential Suites – the ultimate in resort accommodation.
When you’re not trying your luck at the casino or placing a bet on the racing, grab a bite to eat or enjoy a cocktail at one of the resorts many dining options. Finish the evening with a trip to Louie’s – the Mardi Gras premier entertainment lounge.
Website: http://mardigrascasinowv.com/
10. The Blennerhassett
The Blennerhassett
The Blennerhassett Hotel first opened its doors in 1889, and has been offering guests luxury accommodation in the heart of Parkersburg ever since. Featured on the National Register of Historic Places, the hotel still retains much of its original charm, and features many antiques that have been part of the hotel from its beginning.
Despite its history, the hotel provides those staying with every modern convenience they would expect from a luxury hotel. Each suite has its own individual décor, and touches such as a newspaper and ice-service make every stay feel indulgent. With several great options for in-resort dining, and a beautiful library to relax in, you’ll need to drag yourself away from the Blennerhassett to enjoy Parkersburg’s sights.
Website: http://theblennerhassett.com/
11. ACE Adventure Resort
ACE Adventure Resort
Get ready for adrenalin-packed adventure at the ACE Adventure Resort in West Virginia’s great outdoors. Since it opened in 1980, the ACE Adventure Resort has focused on providing guests with access to world-class whitewater rafting, outdoor sports and activities.
Accommodation comes in the shape of classic cabins, charming chalets and camping, with three onsite restaurants.
Situated on New River Gorge National, there are over 100 miles of rapids to enjoy within 30 minutes of the resort, or for those who prefer to stay dry, hiking and biking along the resorts 35 miles of trails are excellent ways to keep active on your vacation.
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Website: https://aceraft.com/
12. Canaan Valley Resort
Canaan Valley Resort State Park
Aptly called the “Four-season mountain destination”, Canaan Valley Resort boasts one of the most beautiful and tranquil locations in West Virginia. Perched on a plateau overlooking Canaan Valley – with stunning, uninterrupted views of the surrounding mountain peaks – the resort features an indoor heated pool, whirlpool & sauna, a clay shooting range, tennis court and miniature golf.
Outdoors, you’ll find miles of hiking and biking trails to explore, as well as skiing during the season. After busy adventures in nature, take comfort in returning to your luxury lodge room, rented cabin or campsite.
Website: http://canaanresort.com/
13. Bavarian Inn WV
Bavarian Inn WV
For a unique resort experience in West Virginia, look no further than the Bavarian Inn, in Shepherdstown. Just an hour from Washington, D.C. and Baltimore, the award-winning Bavarian Inn brings a touch of European elegance – with charming chalets overlooking the Potomac River Bend and decadent suites and rooms.
Take a dip in the Inn’s stunning infinity pool, offering spectacular views of the local scenery, or order from the excellent “Infinity 101” Pool Bar and Restaurant’s menu for a sunset dinner with a difference.
Website: http://www.bavarianinnwv.com/
14. Lakeview Golf Resort & Spa
Lakeview Golf Resort & Spa
Just 10 miles south of the Pennsylvania Border and surrounding by some of West Virginia’s most beautiful rolling hills, the Lakeview Golf Resort & Spa is one of the state’s best family resorts.
With over 500 acres of land, and two Championship golf courses to play with, the Lakeview Golf Resort & Spa offers a choice of recently renovated rooms and suites. With new flat screen TVs, free Wi-Fi and panoramic views of Cheat Lake, there’s plenty to keep you inside, but don’t forget to visit the resort’s luxury swimming pool, hot tub and spa for some serious pampering.
Website: http://www.lakeviewresort.com/
15. Embassy Suites by Hilton Charleston
Embassy Suites by Hilton Charleston
For those who prefer slick, city living, the Embassy Suites by Hilton Charleston offers an unbeatable central location, with stylish and luxurious rooms.
Each suite features two-rooms, exquisitely decorated, and with amenities such as a refrigerator and microwave for dining in, and high-speed internet access for those who need to stay connected whilst they travel.
Perks include a free, made-to-order breakfast and complimentary drinks and snacks at the Evening Reception. If you’ve overindulged, enjoy some leisurely laps in the pool or work up a sweat in the fitness centre.
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Website: http://embassysuites3.hilton.com/en/hotels/west-virginia/embassy-suites-by-hilton-charleston-CRWEMES/index.html